Insurance Solutions Group

Insurance Solutions GroupInsurance Solutions GroupInsurance Solutions Group
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BECOME AN AGENT
TRAINING

Insurance Solutions Group

Insurance Solutions GroupInsurance Solutions GroupInsurance Solutions Group
Home
BECOME AN AGENT
TRAINING
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Insurance Solutions Group Agent Training Port

Welcome to the Insurance Solutions Group Agent Training Portal.
This private training site is designed to help you succeed as a licensed insurance agent.

Here, you will find step-by-step training on:

  • How to handle phone calls
  • How to talk to clients confidently
  • How to find the right plans
  • How to close sales
  • How to build referrals and retention
  • How Medicare and other insurance plans work

All training is provided through:

✅ Video Guides
✅ Audio Call Examples
✅ Sales Training Modules
✅ Agent Expectations & Call Flow

Please complete each section carefully.
Your success depends on your knowledge, effort, and consistency. 

📚 ISG Agent Training – Step-by-Step Path

Start Here and Follow the Order Below

All training is provided through Video Lessons and Audio Call Examples from our sales agents. Please complete each section in order before moving to the next.

1️⃣ Getting Started (Required First)

Learn the basics of being an ISG agent.

Includes:

  • Becoming a New Insurance Agent
  • Broker vs LOA
  • Qualities of a Good Agent
  • What We Look for in a Phone Call
  • What’s Expected from You on the Phone

Click to open →

2️⃣ System & Tools Training

Learn how to use the platforms and tools you’ll work with daily.

Includes:

  • Enroll Here
  • SUNFIRE
  • MEDICARE.GOV
  • Different Websites
  • Slack

Click to open →

3️⃣ Call Flow Training (Core Sales Process)

Learn the full call process from start to finish.

Includes:

  • Step 1: Phone Call Steps
  • Step 2: Fact Finding
  • Step 3: Reviewing the Plan
  • Step 4: The Close
  • Step 5: Hospital Plan
  • Step 6: Referrals
  • Information Saved After the Call
  • Call Flow
  •  Audio Call Examples – Real ISG Sales Calls 

Click to open →

4️⃣ Sales Skills & Objection Handling

Build confidence and improve your sales performance.

Includes:

  • Warm Up in Sales Presentation
  • Overcoming Objections
  • Closing and Presenting the Sale
  • Closing Skills
  • Sale and How to Do Sales
  • Process of the Sale
  • Sale and After the Sale
  • Closing Skill

Click to open →

5️⃣ Product & Plan Education

Understand the insurance products you’ll be explaining to clients.

Includes:

  • Basics of Medicare
  • Medicare Supplements
  • Advantage vs Supplement
  • Medicaid & LIS
  • Chronic Plans
  • Hospital Indemnity
  • Underwriting
  • Plan Changes
  • MIPD vs MIA
  • Special Needs Approval
  • Core Plan Vs Dual Plan
  • Medicaid
  • Question Supplement or Medicare Advantage
  • How Medicare Works

Click to open →

6️⃣ Carrier Training

Learn how to work with each carrier.

Includes:

  • HUMANA
  • UNITED HEALTHCARE
  • AETNA
  • ANTHEM
  • CIGNA
  • WELLCARE
  • CareSource

Click to open →

7️⃣ Scripts, Seminars and Miscellaneous

Use approved scripts and training presentations.

Includes:

  • SCRIPTS
  • Medicare Seminars
  • Miscellaneous Training Material
     

Click to open →

8️⃣ Leads, Retention & Referrals

Learn how to find clients and keep them long-term.

Includes:

  • Different Lead Sources
  • FB Leads
  • Different Types of Insurance Leads.
  • Schedule Appointments
  • Retention & Referrals
  • Keeping Clients
  • Weekly Goals & Retention
  • Leads
     

Click to open →

9️⃣ Career Growth & AEP Training

Prepare for growth and peak seasons.

Includes:

  • AEP
  • Goals for AEP
  • Picking a Plan
  • Scope of Appointment
  • Retirement
  • How to Pick the Best Plan
     

Click to open →

🔒 Final Notes

This training system is designed to be followed step by step.
Completing each section will help you become confident, professional, and successful.

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Insurance Solutions Group

  • ABOUT US
  • Getting Started
  • System & Tools Training
  • Call Flow Training
  • Sales Skills & Objection
  • Product & Plan Education

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